Terms of Service

Effective Date: Dec 24, 2024

Welcome to Rivera Signature Getaway (“we,” “our,” or “us”). By using our website and services, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Services Provided

We offer travel planning and booking services, including accommodations, transportation, and curated experiences. All services are subject to availability and the terms of our travel partners.

2. User Responsibilities

Provide accurate and complete information during booking. Ensure compliance with all travel requirements, including visas, passports, and health documentation. Adhere to the rules and policies of the travel providers.

3. Payments and Fees

All bookings require payment in full at the time of confirmation unless otherwise agreed. Prices are subject to change until a reservation is confirmed. Additional fees or taxes may apply, which will be disclosed at the time of booking.

4. Cancellations and Refunds

Cancellation policies vary by service and provider. Specific terms will be shared at the time of booking. Refunds, if applicable, will be processed according to the provider’s policies. Rivera Signature Getaway is not responsible for cancellations or delays caused by third-party providers.

5. Use of Website

You may use our website for personal, non-commercial purposes only. Unauthorized use, including scraping, data mining, or any activity that disrupts the site’s functionality, is prohibited.

6. Intellectual Property

All content on our website, including text, images, and logos, is owned by Rivera Signature Getaway or licensed to us. You may not use, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

Rivera Signature Getaway acts as an agent for travel providers and is not responsible for their actions, omissions, or service quality. We are not liable for losses due to unforeseen circumstances, including cancellations, delays, or natural disasters.

8. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions or need assistance, please contact us: Rivera Signature Getaway

Email: support@riverasignaturegetaway.com

Phone: (844) 878-7388

Contact Us

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FAQS

How old do I need to be to rent a car with [Your Car Rental Company Name]?

To rent a car with us, you must be at least 21 years old. However, please note that the minimum age may vary depending on your location and the type of vehicle you wish to rent. Additionally, drivers under the age of 25 may be subject to a young driver surcharge. Be sure to check the specific age requirements and policies in your booking area.

What documents do I need to rent a car?

To rent a car, you'll need the following documents:

A valid driver's license: You must have a valid driver's license issued in your name. International customers may also need an International Driving Permit (IDP) if required by the country of rental.

A valid payment method: We accept major credit cards (Visa, Mastercard, American Express) in the renter's name. Debit cards are generally accepted, but some locations may have specific requirements.

Proof of identity: It's essential to provide a valid passport or government-issued ID as proof of your identity.

Reservation confirmation: Please bring a copy of your reservation confirmation, either printed or digitally, to expedite the pickup process.

Can I return the rental car to a different location from where I picked it up?

Yes, we offer the flexibility of one-way rentals, allowing you to return the car to a different location from where you initially picked it up. One-way rentals are a convenient option for travelers with changing itineraries. However, please be aware that one-way fees may apply, and availability depends on the specific rental location and vehicle type. It's advisable to check with our customer support team or during the booking process for more details and any associated fees.