Privacy Policy

Effective Date: Dec 24, 2024

Rivera Signature Getaway (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services. Please read this policy carefully.

1. Information We Collect

A. Personal Information

We may collect:

Name, email, phone number, and address

Payment details (e.g., credit card info)

Travel preferences and details

Passport or ID information (when required)

B. Non-Personal Information

We may automatically collect:

IP address, browser type, and device info

Website usage data (pages visited, time spent, etc.)

C. Cookies

We use cookies to enhance your experience and understand how you interact with our website.

2. How We Use Your Information

We use your information to:

Process bookings and payments

Communicate with you about reservations

Provide customer support

Personalize travel recommendations

Improve our services

Comply with legal requirements

3. How We Share Your Information

We may share your information with:

Travel Partners: Airlines, hotels, and other providers to fulfill bookings

Service Providers: For payment processing, email marketing, and analytics

Legal Authorities: To comply with legal obligations or protect our rights

Business Transfers: In case of a merger or sale of our business

4. Your Privacy Rights

For European Residents (GDPR):

Access, correct, delete, or restrict your data

Object to processing or request data portability

For California Residents (CCPA):

Know what data we collect

Request deletion of your data

Opt-out of data sales (we do not sell data)

To exercise your rights, contact us at support@riverasignaturegetaway.com.

5. How We Protect Your Information

We safeguard your data with:

Encryption for sensitive information

Secure payment gateways

Regular monitoring for vulnerabilities

Restricted access to personal data

6. Data Retention

We retain your data only as long as needed to provide services, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under 18. If we inadvertently collect data from a child, please contact us to delete it.

9. Changes to This Policy

We may update this policy from time to time. The latest version will be posted on our website with the effective date.

1 0. Contact Us

If you have questions or concerns, contact us: Rivera Signature Getaway

Email: support@riverasignaturegetaway.com

Phone: (844) 878-7388

Contact Us

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FAQS

How old do I need to be to rent a car with [Your Car Rental Company Name]?

To rent a car with us, you must be at least 21 years old. However, please note that the minimum age may vary depending on your location and the type of vehicle you wish to rent. Additionally, drivers under the age of 25 may be subject to a young driver surcharge. Be sure to check the specific age requirements and policies in your booking area.

What documents do I need to rent a car?

To rent a car, you'll need the following documents:

A valid driver's license: You must have a valid driver's license issued in your name. International customers may also need an International Driving Permit (IDP) if required by the country of rental.

A valid payment method: We accept major credit cards (Visa, Mastercard, American Express) in the renter's name. Debit cards are generally accepted, but some locations may have specific requirements.

Proof of identity: It's essential to provide a valid passport or government-issued ID as proof of your identity.

Reservation confirmation: Please bring a copy of your reservation confirmation, either printed or digitally, to expedite the pickup process.

Can I return the rental car to a different location from where I picked it up?

Yes, we offer the flexibility of one-way rentals, allowing you to return the car to a different location from where you initially picked it up. One-way rentals are a convenient option for travelers with changing itineraries. However, please be aware that one-way fees may apply, and availability depends on the specific rental location and vehicle type. It's advisable to check with our customer support team or during the booking process for more details and any associated fees.